Job Reference: 2023IT08

We are looking to expand our IT team.


  • Provide internal users with 1st line support
  • Perform routine user management tasks (e.g onboarding and offboarding users)
  • Assist users with routine IT matters and follow-up on support requests;
  • Liaise with the IT contractor and other service providers
  • Procurement of equipment and liaising with contractors and suppliers
  • Documentation of internal IT related policies and procedures
  • Training of staff employed by the company
  • Monitoring of systems security
  • To keep him/herself fully adjourned and updated with regards to technical developments and advances in the fields of business of the Company
  • Such other duties as may from time to time be required by the Company, which are in line or ancillary to the employee's position


Essentially Primary Requirements

  • Windows Active Directory / Azure AD
  • Office Desktop Suite and Office365
  • Customer Support and Troubleshooting skills
  • 1-2 years work experience would be considered an asset
  • Understanding of networking and printers
  • Excellent attention to detail
  • Have the highest ethical standards
  • Ability to work on own initiative as well as in a team
  • Ability to make a rational decision considering relevant risks and take responsibility for such decisions
  • Ability to multi-task under tight deadlines
  • Strong interpersonal and communication skills
  • A excellent command of written English



Following possession of following certifications would be considered an asset:

  1. Microsoft Core / Azure related infrastructure
  2. Linux LPIC-1
  3. CCNA

More experienced individuals will also be required to:

  • Research, development and implementation of software systems, and their application, as directed from time to time by the Company
  • Support the advisory team in the preparation of bids for tenders;
  • Provide technical advice to clients on hardware and software related issues;
  • Support clients in the preparation and evaluation of request for quotations and their evaluation


Applying for the role

If you have any questions, please email or simply send us your CV.