August 8, 2023
Job Reference: 2023IT08
We are looking to expand our IT team.
Responsibilities
- Provide internal users with 1st line support
- Perform routine user management tasks (e.g onboarding and offboarding users)
- Assist users with routine IT matters and follow-up on support requests;
- Liaise with the IT contractor and other service providers
- Procurement of equipment and liaising with contractors and suppliers
- Documentation of internal IT related policies and procedures
- Training of staff employed by the company
- Monitoring of systems security
- To keep him/herself fully adjourned and updated with regards to technical developments and advances in the fields of business of the Company
- Such other duties as may from time to time be required by the Company, which are in line or ancillary to the employee's position
Essentially Primary Requirements
- Windows Active Directory / Azure AD
- Office Desktop Suite and Office365
- Customer Support and Troubleshooting skills
- 1-2 years work experience would be considered an asset
- Understanding of networking and printers
- Excellent attention to detail
- Have the highest ethical standards
- Ability to work on own initiative as well as in a team
- Ability to make a rational decision considering relevant risks and take responsibility for such decisions
- Ability to multi-task under tight deadlines
- Strong interpersonal and communication skills
- A excellent command of written English
Qualifications
Following possession of following certifications would be considered an asset:
- Microsoft Core / Azure related infrastructure
- Linux LPIC-1
- CCNA
More experienced individuals will also be required to:
- Research, development and implementation of software systems, and their application, as directed from time to time by the Company
- Support the advisory team in the preparation of bids for tenders;
- Provide technical advice to clients on hardware and software related issues;
- Support clients in the preparation and evaluation of request for quotations and their evaluation
Applying for the role
If you have any questions, please email recruitment@emcs.com.mt or simply send us your CV.
